Privacy-first AI chat and ticket automation.
This is a starter privacy template. Review it with your legal advisor before using it in production.
1. Information We Collect
We may collect contact details, chat messages, ticket details, channel identifiers, and technical information required to provide customer support and AI auto reply services.
2. How We Use Information
We use information to answer customer messages, create support tickets, route conversations to agents, improve service quality, and contact leads who request more information.
3. AI Processing
Customer messages may be processed by AI systems to generate suggested or automated replies. Human agents may review and take over conversations when needed.
4. Channel Integrations
When customers contact you through Facebook Messenger, WhatsApp, Instagram, Telegram, web chat, or other channels, data may be exchanged with those services to deliver support.
5. Data Requests
Customers can contact us to request access, correction, or deletion of their data where applicable.
6. Contact
For privacy questions, contact hello@luxtechkh.com.